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Angry Aps II: Sumopaint

Finnish gaming industry has got lots of publicity recently after successes by Rovio and Supercell. But this is not about the gaming - this is about other great Finnish applications which have somehow affected my life and working in digital world. My personal history of digital drawing I have drawn comics and illustrations commercially since I was fifteen. Already early in the home computer era I nomaded in to the digital drawing and I am still on that journey. During the past 20-30 years I have used the most graphical tools there are and many times desperately seeked free solutions to do the basic graphics stuff when the expensive proprieraty solutions were out of reach. Sumopaint is in the cloud Some years ago I was on the road and needed to have an graphics application for my digital illustrations. I like to keep my presentations visual and I hate to snatch and use images which are made by someone else than by me. So what to do? I did not want to use the crappy Paint in the...

Customer Care Service @ Björn Borg: Excellent, fast, polite

I have a habit when cruising on a Baltic Sea. Always when Viking Line I purchase a new set of Björn Borg panties. Recently I purchased boxer shorts which were immediately damaged after the first wash. Yes, I can do my laundry. Don't worry about that. I just returned from the sauna and selected those panties - but instead of jumping in I thought that I should actually make a complaint for their customer services. It actually pisses me off to find a relatively highly priced item with defects. And we could actually make complaints even more: when receiving bad service or defect products. So I put Björn Borg's customer service to the test. What happens, how do they respond and how fast. 1st contact. email 22.1.2013, 22:41 Kära kundtjänst, Jeg er en stor fan av Björn Borgs produkter. Hver gang jeg tar båten (Viking Line) mellom Finland og Sverige, har jeg en "dårlig" vane for å kjøpe et par av BB's boxershorts. Dere har kjempekule ferger og designet passer...

Adieu, Sonera. Nopeus 24Mbit/s kiinteä vs. 4G LTE (50Mbit/s)

Kun kerran vauhtiin päästiin . Aamulla irtisanoin Hesarin ja jatkoin siitä Soneran laajakaistapalveluihin. Hyvä naimakauppa DNA:lta ja säästöt nykyiseen palveluun verrattuna lähes 800€ sopimuskauden (24kk) aikana verrattuna nykyhintoihin. Tässäkin tapauksessa Sonera unohti palvella jo olemassaolevaa asiakastaan. Minulla ei ole ollut mitään palvelua vastaan ja olen ollut tyytyväinen yhtiöön. Aktiivisempi palveluiden tarjoaminen ja asiakkaan tarpeiden kartoittaminen olisivat varmastikin johtaneet asiakassuhteemme jatkumiseen. Mutta ei. Mukava puhelu kilpailevan operaattorin lappeenrantalaisen puhelinmyyjän kanssa johti minut toisen operaattorin syliin. Toivottavasti en kadu. Mutta kahden viikon testien jälkeen vaikuttaa siltä, että 4G LTE mokkula toimii hyvin myös kotioloissa. Yksi dramaattisimpia muutoksia on ollut langattoman tulostamisen nopeutuminen sekä luonnollisesti latausaikojen lasku. Viimeiset testaukset ennen irtisanomispuheluani: Sonera kiinteä laajakaista 24 Mbit...

Do You Read Small Print? Evernote's Giant Leap for EEA Users.

On 17th November (2012) Evernote sent an important note for its users . Surprisingly I have not seen many commentaries for this dramatic announcement. Evernote is a digital storage for your memories - photos, receipts, notes, documents - storaged in to the cloud, accessible from any device. Wonderful service answering to real user need. Evernote's announcement is the first big move from the major American digital service provider in realisation that they are a global company. Working under "US [Californian] legislation" can be an real obstacle when seeking growth potential from the enterprise customer sector. Major changes Evernote is doing : Less legal jargon making small print readable and understandable for the users Establishing Evernote GmbH in Switzerland. For "users in the European Economic Area, this means that Evernote GmbH is the data controller for data protection purposes. Arbitration of the disputes on individual basis between the user and...