I have a habit when cruising on a Baltic Sea. Always when Viking Line I purchase a new set of Björn Borg panties. Recently I purchased boxer shorts which were immediately damaged after the first wash. Yes, I can do my laundry. Don't worry about that. I just returned from the sauna and selected those panties - but instead of jumping in I thought that I should actually make a complaint for their customer services. It actually pisses me off to find a relatively highly priced item with defects. And we could actually make complaints even more: when receiving bad service or defect products. So I put Björn Borg's customer service to the test. What happens, how do they respond and how fast. 1st contact. email 22.1.2013, 22:41 Kära kundtjänst, Jeg er en stor fan av Björn Borgs produkter. Hver gang jeg tar båten (Viking Line) mellom Finland og Sverige, har jeg en "dårlig" vane for å kjøpe et par av BB's boxershorts. Dere har kjempekule ferger og designet passer...